Mitchell 1 Introduces is a Web-based loyalty service that provides your customers with valuable vehicle information in a convenient easy-to-access Web site. The vehicle pages are automatically created for every customer that you have in your database. Your shop logo, coupons, hours of operation and other pertinent information is displayed on the Web site in a professional manner.

With your customers have access to a robust set of interactive Web tools to help them more effectively manage their vehicle’s maintenance lifecycle. Everything from Online Service & Repair History to AutoNetTV Video Blogs is included with your complete package.

view sample AutoNetTV VideoWith access to AutoNetTV, your customers can view our extensive library of professional videos that explain, in easy-to-understand language, why specific maintenance items are important to the long term health of their vehicle. Your customers will also be able to view scheduled maintenance intervals, schedule online appointments, print out coupons or use our vehicle diagnostic tool - Online Service Advisor.

AutoNetTV Video Blog provides your customers with an interactive video menu covering all categories of essential maintenance items. provides your customers with easy access to vehicle service history and scheduled service information as well as the option to request appointments and print out coupons. Your customers will also have access to OnlineServiceAdvisor, a vehicle diagnostic tool built to reduce diagnostic time and improve the accuracy of traditional repairs. This service is designed to help your customers communicate clearly with their technician or service advisor. The Web-based questionnaire covers everything from routine vehicle maintenance, brakes, transmission and drivetrain, to cooling and heating systems... and more.

The Next Service Due feature provides important details for scheduled maintenance

Online Service Advisor is a tool that helps your customers communicate the problem they are experiencing with their vehicle

CRM coupons are available to your customers in an easy to locate and print format

Customers have the option to request an appointment date online

More Information