By registering to create a forum account, you're creating a login name and password to use to participate in the shop mgmt forum.STEP 1: To join the forum, click on the Register link (below our forum name): STEP 2: Read the... Read More

Q. Is there a way to see just the NEW forum postings?A. Sure; look fo these helpful links for unanswered, new or active posts:With these links you can quickly access Unanswered Posts, New Posts or Active topics. Read More

I could not access the forum and then asked a moderator that my password be reset. Soon I received an email like this:   Your forum account has been located, password reset and tested. You may login as follows: Username: Password: ****... Read More

Been paying for this for months ,what good is it if you have no idea how to use? John, Thank you for contacting us! If you‘ve never used our software before, it is recommended to view our Manager Training Videos to learn everything from... Read More

There may be instances where you want to keep up with a forum topic without having to post a message to become part of it. 1. For this activity you may use the Subscribe topic link.2. A confirmation message displays, stating you have subscribed.3. If... Read More

There are six shop management software module topics divided into 12 half hour segments. There is a quiz for each of the main topics here:   http://performancecenter.mitchell1.com/welcome/videos.asp   After passing each quiz (85% or... Read More

The more your profile is filled in, the more forum members know about you and it's easier for us to get in contact with you. Here are the steps to updating your profile: Read More

Below is a view of an email that the forum will send to a member when they post, reply or select to watch messages in a particular thread (conversation). This makes it easy to do whatever you want to from the email notification itself: 1. Go to the... Read More

Question: How do I access the training modules from home or another pc not connected to my network? Example: train a new service advisor before they actually start working here.   Answer: You may access the training modules & quizzes from... Read More

The forum is divided by main headings and the sub-headings where users actually post. In the standard view, the sub-headings are smaller and may be hard for some users to see. Here's a simple trick to see the sub-headings in a more visible form at... Read More

If you haven't registered yet, but want to see what discussion topics are included within the Shop Management User's Forum, below is an enticing preview that displays the broad range of topics you could be participating with:1. Discussions about the... Read More

Okay, you've registered, got your activation email and successfully logged in. Now what should you do? You're going to browse the existing messages and one of two things is going to happen: 1. You'll see something that you want to ask about or... Read More

It is possible to change the font (text) size with a tool that is always visible on the upper RH side of the forum pages. Just click on it and observe the changes as it cycles through the options. Read More

1. If you discover an error or omission in your post, you may click on Edit button located in the RH side of your post. (shown below) Make your corrections/changes and then re-post it. 2. If you decide that you'd rather remove your posting altogether... Read More

Shop Management User's Forum provides THREE Search modes; #1 searches Quick Answers (FAQs; frequently asked questions built into detailed tutorials), #2 is searching all forum posts (messages) and #3 searches within the current (open) discussion only... Read More

Private messaging is enabled to allow forum members to communicate privately, independent of email accounts. NOTE: You must be a registered member to use this feature. See How To Register topic as needed.We recently turned PM on and added an... Read More